Case Studies

Unified Communications and Cost Control

TBA Global is an award-winning engagement-marketing agency that connects brands and people. Their business is conducted using the latest technology by employees in three countries and a dozen cities.

Objectives

• Underpin customer service excellence with a first class telecom infrastructure
• Boost company agility and scalability by outsourcing the management of telecommunication contracts
• Maintain positive downward pressure on telecom costs

Solution

• Bespoke design and delivery of a new MPLS wide area network with built in diversity and redundancy
• Removal of legacy network and cost containment
• RFP selection and deployment of new wireless technology

Benefits

• Telecom costs are managed to budget in an assured, low impact manner
• Solution is scaleable, diverse and efficient
• IT team able to refocus attention and work on revenue generating projects
• Organization efficiency and productivity increased.